Industries
Small and medium businesses
Protection and support that fit a business without an IT department.
A small business has the same risks as a large one and far fewer people to deal with them. One compromised email account can stop invoicing for a week, and one failed laptop can take a month of work with it.
We act as your IT team. We look after the basics every day, keep your data copied, and tell you plainly when something needs money and when it does not.
Dependable IT for offices of a few people up to a few hundred, with one team that looks after security, devices and support.
Risks we see most often
Fake invoices and payment fraud
An email that looks like a supplier asking for a changed bank account is one of the most common ways small businesses lose money.
One person who knows everything
When all IT knowledge sits with one employee or one outside friend, a resignation or illness becomes a business problem.
Unprotected devices
Laptops and phones that nobody updates or encrypts are easy to attack and easy to lose.
No usable backup
Many small businesses have a backup that was set up once and never tested.
Shared passwords
A password shared by the whole team cannot be taken away from one person who leaves.
What we put in place
A help desk that answers
A number to call for any problem, with a person who knows your setup. This is our managed IT support.
Protected devices
Updates, protection and encryption on every laptop, checked weekly.
Tested backups
Copies of files and mail, with a restore test on a schedule.
Individual accounts and a second sign-in step
Each person has their own login, with an extra check on the accounts that matter most.
A short written plan
A one-page plan of who to call and what to do if systems stop or an account is taken over.
Services that apply
- Managed IT support and consultingIT that actually answers the phone.
- Endpoint securityEvery laptop, phone and server protected, updated and accounted for.
- Data backup and storageCopies you can actually restore from, kept where a single incident cannot reach them.
- Cyber security and threat responseFind the weak points before someone else does, and know what to do when something goes wrong.
Customer data and the Data Protection Act, 2019
If you keep names, phone numbers or other personal details about customers or staff, Kenyan data protection law is likely to apply to you in some way. Good practice includes knowing what you hold, restricting who can see it and keeping it secure. Check the current requirements for your business, and take legal advice where the rules are unclear.
This is general information, not legal advice.
Questions we are often asked
Talk to us about Small business
Tell us how your organisation works and what worries you. We will tell you honestly where we would start.